SHIPPING & RETURNS

Please review our shipping policy to understand how we handle the shipping process:

 

1. Processing Time:

  Please allow 7 to 10 business days for us to create and prepare your order for shipment.

• During peak seasons, processing times might be slightly extended, but we'll always provide you with an estimated delivery timeframe during checkout.

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2. Shipping Options:

• We offer a variety of shipping options to cater to your needs. These options will be presented to you during the checkout process, each with its corresponding delivery timeframe.

• Our standard shipping option typically takes 3 to 5 business to reach most destinations.

• If you're in a hurry to receive your order, we also offer expedited shipping options for quicker delivery.

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3. Order Tracking:

• Once your order is ready for shipment, we'll provide you with a tracking number via email. This will allow you to monitor the progress of your order as it makes its way to you.

 

4. Shipping Costs:

• Shipping costs are calculated based on your location, selected shipping method, and order size. The exact shipping cost will be displayed during the checkout process.

 

5. Address Accuracy:

• Please ensure that you provide accurate and complete shipping information during checkout. We cannot be held responsible for delays or misdelivery resulting from incorrect addresses.

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6. International Shipping:

• We're thrilled to offer international shipping to bring BlckSheprd worldwide. Keep in mind that international orders might be subject to customs duties and taxes, which are the responsibility of the recipient.

 

7. Delays and Disruptions:

• While we make every effort to ensure timely delivery, unforeseen circumstances such as weather events or carrier disruptions might lead to delays. We appreciate your understanding in such situations.

 

8. Arrival and Unboxing:

•  Upon receiving your order, we recommend carefully inspecting each item to ensure they match your expectations. Any concerns or issues should be reported to our customer service team within 7 days of receiving your order.

 

9. Returns Due to Shipping Issues:

•  If your custom clothing arrives with visible damage due to shipping, please document the damage and contact our customer service team within 48 hours. We will work with the carrier to resolve the issue and ensure your satisfaction.

 

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